Before your first withdrawal, you will need to verify your identity. Here is exactly what documents to prepare.
KYC (Know Your Customer) is a standard security requirement at all licensed operators. Before your first withdrawal, MyBookie requires identity verification. Prepare these documents in advance to avoid delays.
Payment Information Notice
Payment options, limits and processing times at MyBookie may vary by account and location. If you need help with a deposit or withdrawal, contact MyBookie support directly — they can guide you through the process and confirm current terms.
FAQ
What deposit methods does MyBookie accept?+
MyBookie offers a variety of deposit methods that may include credit cards, cryptocurrency, and person-to-person transfers. Deposit options may vary depending on your location. For a complete list of available deposit methods, contact MyBookie's Account Management Team or email help@mybookie.ag.
What is the default currency for deposits at MyBookie?+
The default currency in the
MyBookie cashier is U.S. dollars. If your account is in a different currency, you must contact MyBookie's account management department before making any deposit to receive proper instructions.
Are there minimum deposit amounts at MyBookie?+
Deposit limits vary by method. For person-to-person transfers,
MyBookie will cover fees on transfers of $300 or more. Specific minimum deposit amounts depend on the payment method you choose. Contact MyBookie's Account Management Team for details on the limits for each option.
Does MyBookie charge fees on deposits?+
MyBookie covers fees for person-to-person transfers of $300 or more. However, MyBookie is not liable for any additional fees charged by your banking institution or third-party applications, including cash advance fees, international processing or currency fees, overdraft fees, or administrative banking fees.
Can I use someone else's credit card to make a deposit?+
No. The name on the credit card you use to make deposits must match the name registered to your
MyBookie account. Third-party credit card deposits are not allowed. MyBookie will consider any third-party deposits made in error to be invalid, and any winnings resulting from such deposits will be voided.
Can I use the same credit card on multiple MyBookie accounts?+
No. You cannot use the same credit card or bank account number to fund more than one account. Clients are restricted to a maximum of one active account, and duplicate accounts with similar information are subject to closure and review.
How long do withdrawals take to process at MyBookie?+
Withdrawal processing times vary depending on the payout method selected.
MyBookie's Verification Department verifies account information before processing payouts, so ensuring your personal details are accurate and up to date helps avoid delays. Contact MyBookie's Account Management Team for estimated timelines on specific withdrawal methods.
What happens if a deposit or pending transaction has an error?+
If
MyBookie credits funds to your account in error, you must notify them immediately. MyBookie reserves the right to cancel any pending wagers on accounts with negative balances, whether or not those wagers were placed with erroneously credited funds. MyBookie cannot be held liable for missed wagers due to delays from transaction errors or third-party payment provider issues.